AI in Retail: Transform CX Into Your Competitive Edge
Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational […]
State of Financial Services CX 2023
Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of. From bricks to […]
Zendesk ROI Case Study: Lush
Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise […]
The Rise of Conversational AI With the Co-Founder of Siri
ZENDESK VIRTUAL EVENT Join us and Adam Cheyer, the creator of the virtual assistant Siri, to discuss the implications of conversational AI for business. Couldn’t make the live event? Check out Adam Cheyer’s keynote session now Generative AI programs like ChatGPT are poised to be the most disruptive technology since the Internet itself. With the […]
The Top 10 Things You Should Be Doing In Local SEO Now
Do you appear in local search results? A strong local SEO strategy will help you appear at the top of local search results and win more customers. Our local SEO guide explains how to climb these rankings. You’ll also learn:• What local SEO is• The different types of local search results• The impact high local […]