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Time Is Money: Customers Use Dell ProSupport to Save Time

In both good and bad economic times, IT managers have one common concern: How to do more with less. IT managers are faced with the ever-increasing and complex role of IT in day-to-day operations, while budgets are tightening and IT staffs are shrinking. Given these critical challenges, many IT managers rely on partners such as […]

The Secret Formula For Online Training Presentations The Engage

With online training, your presentation slides take on greater importance. That’s why you must design them to engage. “When it comes to an online presentation, your slides aren’t visual aids; they are the visuals.” This brief explores how to prepare your slide deck for an effective and impressive online training presentation.

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User Experience Management And Business Impact – A Cornerstone For IT Transformation

This paper details the business impact, customer experience and user experience responses in a User Experience Management (UEM) survey conducted by ENTERPRISE MANAGEMENT ASSOCIATES®. Learn about the need for advanced real-time predictive analytics to capture information and advanced trending to capture hidden trends. Plus see recommendations for better dialogue between IT and business,

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The Global Collaboration Toolset Every Company Needs

Then: a one-hour meeting in Hong Kong took weeks of preparation and a big budget. Now: one click gives you access to the entire world in an instant. Hello, 2013. “If you’re doing business across borders, having the right communication tools in place is imperative to making sure you can build rapport, keep up productivity […]

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Video Collaboration: Consider User Experience And Operational Efficiency

This paper, intended for IT leaders and personnel, explains considerations in planning and designing a medianet (media-optimized network) for an excellent user experience and operational efficiency. Reviewing considerations for the different types of business video presented in this paper can help you determine whether your educational institution or organization has the internal resources to plan […]