Google’s Contact Center AI Platform aims to optimize customer service
(Source: CIO.com) Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship…
Hubspot Hack Leads to Data Breaches at BlockFi, Swan Bitcoin, NYDIG, and Circle
(Source: CoinDesk) Hubspot is a Customer Relationship Management (CRM) tool used to store users’ names, phone numbers, and email addresses for marketing purposes,…
Aster launches artificial intelligence lab in collaboration with Bengaluru IISc
(Source: The Indian Express) Also, AI would be a big leap towards predictive and proactive data analytics, … detection using mobile health technologies” and also on audio analytics in…
RedEye & Infobip Partner To Deliver Best-In-Class Messaging Campaigns
(Source: Contact-Centres.com) RedEye uses intelligent marketing automation and data-driven strategies to help clients across retail, insurance and leisure industries strengthen customer…
CRMNEXT & Wescom Resources Group to Provide CRM Solution
(Source: MarTech Cube) CRMNEXT to offer market leading CRM platform hosted on WRG private cloud for seamless, high-availability financial services solution. crm software.