Zendesk Relate enhances conversational CRM

(Source: VentureBeat) We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 – 28. Join AI and data leaders for insightful talks and exciting…

Zendesk enhances CRM, low-code customer service chatbots

(Source: TechTarget) Zendesk today released new features for its customer service and CRM platforms, including a low-code update to its flagship Answer Bot that drives its help…

How Oracle’s Digital-First Service Drives Sustainable Differentiation

(Source: CRM Buyer) Full-service marketing programs from CRM Buyer deliver sales-ready leads. Segment by geography, industry, company size, job title, and more.

Pyramid Analytics receives $120m in VC funding for ‘decision intelligence’

(Source: The Register) Pyramid Analytics receives $120m in VC funding for ‘decision intelligence’ … to the detriment of consumers and the mobile app economy, it claims.

Chennai’s Smart Accountants Aims to become a McKinsey of India Offering Full Bouquet of IT and Consulting Services

(Source: Devdiscourse) The company offers a wide range of services – from company registration to marketing automation, to 800 customers in South India.