Selligent Marketing Cloud Boosts Customer Engagement with New Smart Subject Capabilities
(Source: GlobeNewswire) … May 24, 2022 (GLOBE NEWSWIRE) — Selligent Marketing Cloud (Selligent), the intelligent omnichannel marketing automation platform and CM Group brand,…
Oracle plugs customer data platform into customer service
(Source: TechTarget) Don Fluckinger covers enterprise content management, CRM, marketing automation, e-commerce, customer service and enabling technologies for TechTarget.
Boulder, Colorado Agency The Creative Alliance has a New Resource on Customer Service KPIs
(Source: GlobeNewswire) Many customer relationship management (CRM) systems can track key customer service metrics, like: Call and email volume; CSAT (customer satisfaction); FRT (…
Salesforce CRM Document Generation Software Market is likely to expand US$ 2.5 Bn at 10.6% CAGR by 2032 | Says FMI
(Source: GlobeNewswire) Key Companies Profiled in Salesforce CRM Document Generation Software Market are Conga, Nintex, SpringCM, DealHub, WebMerge. May 19, 2022 09:00 ET | Source:…
Tidio rakes in $25 million to enable small businesses unlock sales potential
(Source: Tech.eu) It also plans to further develop its product by adding new features including AI-driven sales bots and marketing automation.