(Source: Search Engine Land) We’ll dig deep into the use of marketing technology to transform customer experience through marketing automation, web experience .
(Source: NetNewsCheck) A.H. Belo said on Monday that it had bought a majority ownership in three Dallas companies that specialize in local marketing automation, …
(Source: SC Magazine) Among them were customer relationship management (CRM) and sales force automation (SFA) apps and webmail apps. In a Wednesday interview with …
This report, based on the survey results with nearly six thousand respondents across ten countries, sheds light on mobile engagement, including its current state, channels in use, which
(Source: Forex Magnates) Also, the social media profiling within their CRM can determine which customers have a preexisting interest in trading and broker products. In this regard, when …
(Source: PR Newswire) With Veeva CRM, Veeva Network customer master, and Veeva Vault for regulated content management interoperating seamlessly in the cloud, companies can …
With the rapid transformation of consumer behavior, customers are engaging in more ways and on more devices than ever before. This infographic provides a glimpse of the global
(Source: Rock Hill Herald) The 2015 CUSTOMER Product of the Year Award recognizes providers that are advancing the Call Center, CRM and Teleservices industries one solution at a …
(Source: PR Web) This case study by Intel goes under the hood by examining the technical infrastructure that makes IXACT Contact a powerful CRM for real estate professionals.
This report outlines the business value and best practices in integrating the contact center with omni-channel programs to deliver a seamless customer experience across multiple touch-points.
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