Freshworks’ Freshdesk named a Customers’ Choice in Gartner Peer Insights ‘Voice of the Customer’: CRM Customer Engagement Center Market Report
(Source: PRNewswire) Freshworks’ Freshdesk named a Customers’ Choice in Gartner Peer Insights ‘Voice of the Customer’: CRM Customer Engagement Center Market Report.
Salesforce Announced Its Biggest Deal Ever, Buying Data Visualizer Tableau for $15.7 Billion. Here’s Why It Matters
(Source: Inc.com) make sense of the vast amounts of data you generate about your customers through existing tools like Pardot marketing automation, Sales Cloud, and Service …
Microsoft outlines new features for its Wave 2 Dynamics 365 CRM and ERP refresh
(Source: ZDNet) Microsoft made available its 315 pages of release notes for its Dynamics 365 April ’19/Wave 1 update, outlining new features it will roll out for its ERP, CRM, …
Spiceworks Expands Intent-Based Targeting Capabilities to Help Technology Brands Engage Businesses In-Market for Security, Cloud, and Business Application Technologies
(Source: MarTech Series) Lastly, new segments in the Business Application category include HR Software, CRM and Marketing Automation Software, ERP Systems and Supply Chain .
Epicor Acquires Auto Care CRM Systems Provider MechanicNet
(Source: MarTech Series) Headquartered in Pleasanton, Calif., MechanicNet is a pioneer in the development of web-based CRM tools and related solutions designed to help vehicle …