Satisfaction Guaranteed: Why A Little Reassurance Goes Long Way In E-Commerce

Seventy percent of Americans are seriously concerned about identity theft. More than two thirds of online shoppers don’t complete their purchase because of price. In the world of e-commerce, you need a targeted marketing strategy to ensure you’re offering customers the reassurance and guarantees they need to browse and buy confidently. Symantec’s Norton Shopping Guarantee […]

Symantec Infographic: NSG Inspire Consumer Confidence Satisfaction

Online shopping can be fraught with peril – that’s where Norton can help save the day. Norton Shopping Guarantee is the right tool to help convert online shoppers into repeat buyers. In fact, when implemented, Norton Shopping Guarantee helps businesses increase conversions by an average of 6%*. Plus, our 20x ROI Guaranteed Pricing ensures you’ll […]

Symantec NSG Datasheet

Online Commerce and the Consumer Confidence Issue There are more perceived risks when shopping online–from information security to pricing and service –all of which degrades consumer confidence. If a visitor does not trust your website the sale will be lost. There are more perceived risks when shopping online–from information security to pricing and service –all […]

Nucleus Research ROI of Remote Support Case Study – Valiant Technology

Valiant Technology deployed LogMeIn Rescue to enable its help desk engineers to deliver a consistently high level of quality technical support to clients. Nucleus found that using Rescue enabled Valiant to increase productivity by reducing the time it took for engineers to remotely connect with clients, because they could access machines from any location without […]

Evolving Technology for Remote Support Software in Cloud and Mobile Environment

What IDC calls the 3rd Platform — cloud, mobile, social, and big data/analytics — will continue to drive growth and innovation across all industries that depend on IT resources. Clientless remote support technology plays a key role in 3rd Platform environments by helping support the need to access resources anytime from anywhere for both support […]