Cellcom Israel implements Vlocity, Salesforce CRM and BSS
(Source: Telecompaper) Vlocity announced that Cellcom Israel has successfully completed the first phase of its B2B and B2C digital transformation programme with cloud-based customer relationship management (CRM) and business support system (BSS) applications from Vlocity and Salesforce. The systems serve over 2,500 of its sales, service …
HubSpot- Your New Marketing Automation Plan
(Source: Bdaily) This is especially true due to the rise of social media, which has changed how businesses communicate with potential and existing clients. This is where HubSpot makes marketing easier and fun. First question that pops up in our minds is. What exactly is HubSpot? HubSpot is a marketing automation software platform that …
Serenova Launches Skylight for CRM: CCaaS Integration for Salesforce and Zendesk
(Source: PR Web ) Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, today released Skylight for CRM with key integrations to Salesforce and Zendesk. The all-new agent experience, included in the latest release of CxEngage, embeds omnichannel interaction and routing capabilities …
Dotdigital Group (DOTD) Earns Corporate Rating from FinnCap
(Source: Week Herald) dotdigital Group Plc is a United Kingdom-based company, which is engaged in providing software as a service (SaaS) and managed services to digital marketing professionals. The Company offers dotmailer, which provides e-mail and multi-channel marketing automation platform with various tools that enable marketers to …
British Columbia Investment Management Has Trimmed Its Alexion Pharmaceuticals (ALXN) Holding; Salesforce Com (CRM)’s Sentiment Is 1.34
(Source: UtahHerald.com) CRM was included in 8 notes of analysts from September 1, 2016. RBC Capital Markets maintained it with “Outperform” rating and $85.0 target in Thursday, September 1 report. The firm earned “Buy” rating on Tuesday, October 18 by Rosenblatt. Wedbush maintained the stock with “Outperform” rating in Thursday, …