Forester white paper: “Competitive Differentiation Through Innovation In Business Intelligence”
White paper discussing the need for BI in the enterprise to circumvent competition via innovation provided by advanced analytics
Improving Engagement with Multi-Channel Service
Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer. This document will highlight the key […]
BlackBerry 10: Setting New Standards in Mobile Security
BlackBerry® is the market leader in mobile security and has been for the last decade. And the powerful security features you may rely on today aren’t going away with BlackBerry 10. Instead, take advantage of new capabilities that give you precisely the control you want and need for true Enterprise Mobility Management (EMM) in your […]
IDC Analyst Paper by H. Morris: “The Real-Time Enterprise: A Path to Business Transformation”
Analyst white paper discussing the need for analytics on a real-time basis to speed enterprise decision making and transform business efficiencies
Ovum White Paper: “Mobile Business Intelligence A Growing Enterprise Trend” (EN)
White paper discussing growing trends in the enterprise to provide mobile BI to employees