Technology is progressing faster than industry experts predicted even just a few years ago. For those in support organizations, the sheer velocity of change means that you need
Your people are your most valuable asset. “To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process.” This Service
One Idea Multiple Content Marketing Abstract In this brief, Gihan Perera, Internet coach and author of Fast, Flat and Free, explains how to turn one piece of content
Master Campaign: G2A Aberdeen Group Future of Support Research Report Content Title: Getting a Clear Picture of the Future of Support: 10 Ways Support Will Change in the
Master Campaign: G2A Aberdeen Group Five Steps Future Support Checklist Brief Content Title: Five Steps to Reach the Future of Service and Support Buyer Persona: G2A – IT
Take a look around you. Is everyone wearing the same outfit and haircut? Not likely. Our communication styles and preferences are also pretty unique. If you want people
Want a steady stream of qualified leads? Try building a content marketing hub. This DemandGen report explores how you can leverage webinars to generate a large and loyal
No one wants to be forgotten – least of all a presenter. Make sure your audience remembers your message. “By invoking specific techniques and practices, you can deliver
If you’re like everyone else on the planet, you’ve failed to accomplish a goal at some point. It’s not that you lack commitment. You probably just didn’t have
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
