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Mapbox and Luxoft to introduce AI and AR to in-vehicle navigation

(Source: Traffic Technology Today) With the evolving mobility ecosystem driven by personalization and on-demand Mobility-as-a-Service (MaaS) offerings, automakers and their suppliers are ..

Facebook Backs Indian E-Commerce Startup Meesho

(Source: NDTV) Meesho, a digital platform on which re-sellers of everything from jewellery to mobile phones reach prospective customers via social media platforms such as ..

Amazon Web Services will train IIT Kharagpur students to write ‘smart codes’

(Source: Business Insider India) Amazon Web Services will train IIT Kharagpur students to write ‘smart codes’ … cloud architecture, system/engineering support and software/web development.

Emkay Global launches forex mobile app to empower SMEs

(Source: Knn India) New Delhi, 13 June (KNN) To empower Small and Medium Enterprises (SMEs), … Services Limited has launched its first forex mobile app, Emkay FX (EMFX).

Social media reacts to the new Central Park 5 based Netflix series ‘When They See Us’

(Source: 11Alive.com WXIA) Social media reacts to the new Central Park 5 based Netflix series ‘When They See Us’. Unable to load video. They were wrongfully convicted for raping a white …

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BMW’s ReachNow Begins Service in China

(Source: Auto Rental News Magazine (press release) (blog)) BMW is launching its ride-hailing service in Chengdu, the capital city of the Chinese province Sichuan, as part of its premium mobility brand ReachNow

ndia wants 100% electric vehicles by 2030 but financing, infrastructure remain a challenge

(Source: Moneycontrol.com) India has made little progress in electric mobility since the announcement of the National Electric Mobility Mission Plan in 2013 aiming for over 6 million …

5 Ways to Boost Your Bottom Line This Holiday Season

eMarketer estimates that ecommerce sales during the 2016 holiday season will increase 13% over last year, accounting for 20% of the industry’s annual sales revenue. More than half of those purchases will happen via mobile devices. This eBook outlines 5 tips for taking your customer engagement strategy to the next level this holiday season, to […]

Ovum “Where Contact Centers Are Missing the Mark with Customer Care” Infographic

Today’s digital customers are engaging with companies on multiple channels from an array of devices and expect a seamless experience with fast resolution. Although businesses are fully aware of new channel trends, many are not addressing customers’ needs and top frustrations. This infographic provides a glimpse of the global insights gathered in Ovum’s research report […]

Ovum “Where Contact Centers Are Missing the Mark With Customer Care” Report

Today’s multi-device, digital customers have higher expectations for customer service and are more empowered to change providers when they are dissatisfied. As such, businesses need to do more to meet customer needs across channels and provide fast resolution to improve loyalty. This report will help companies understand the relationship between support interactions, channels, and improving […]