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AWS and Verizon partner to deliver 5G edge solutions

(Source: Information Age) and along with mobile edge compute (MEC), it will reduce network latency to mobile devices. … at the edge to provide single-digit millisecond latency to mobile and connected devices. … 4 December 2019 / Every enterprise is automating.

Toyota leads $50 million investment in autonomous shuttle startup May Mobility

(Source: TechCrunch) The funding, which comes less than a year after May Mobility raised $22 million, will be used to expand every aspect of the company, including its AV shuttle ..

AWS sends message to enterprises that it’s fully stocked for cloud shopping needs

(Source: SiliconANGLE) co-host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio. “There’s a real signal there to the enterprise that if you want to do cloud, there’s only …

Emerging Technologies to Help Generate New Revenue Streams for Mobility-as-a-Service Providers

(Source: PRNewswire) Mobility-as-a-Service (MaaS) is evolving into a complex urban mobility operating system that will be based entirely on city data.

Airtel announces Revised Tariffs for Mobile customers

(Source: Techtree.com) Revised mobile tariffs for Airtel’s leading Prepaid Packs … DTH, enterprise services including national & international long distance services to carriers.

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BMW’s ReachNow Begins Service in China

(Source: Auto Rental News Magazine (press release) (blog)) BMW is launching its ride-hailing service in Chengdu, the capital city of the Chinese province Sichuan, as part of its premium mobility brand ReachNow

ndia wants 100% electric vehicles by 2030 but financing, infrastructure remain a challenge

(Source: Moneycontrol.com) India has made little progress in electric mobility since the announcement of the National Electric Mobility Mission Plan in 2013 aiming for over 6 million …

5 Ways to Boost Your Bottom Line This Holiday Season

eMarketer estimates that ecommerce sales during the 2016 holiday season will increase 13% over last year, accounting for 20% of the industry’s annual sales revenue. More than half of those purchases will happen via mobile devices. This eBook outlines 5 tips for taking your customer engagement strategy to the next level this holiday season, to […]

Ovum “Where Contact Centers Are Missing the Mark with Customer Care” Infographic

Today’s digital customers are engaging with companies on multiple channels from an array of devices and expect a seamless experience with fast resolution. Although businesses are fully aware of new channel trends, many are not addressing customers’ needs and top frustrations. This infographic provides a glimpse of the global insights gathered in Ovum’s research report […]

Ovum “Where Contact Centers Are Missing the Mark With Customer Care” Report

Today’s multi-device, digital customers have higher expectations for customer service and are more empowered to change providers when they are dissatisfied. As such, businesses need to do more to meet customer needs across channels and provide fast resolution to improve loyalty. This report will help companies understand the relationship between support interactions, channels, and improving […]