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LeddarTech Appoints Richard LaRue, a Seasoned Corporate International Lawyer, to its Executive Team

(Source: GlobeNewswire) LeddarTech®, an industry leader providing the most versatile and scalable auto and mobility LiDAR …

Facebook removes illegal pro-Adani social media advertising

(Source: SBS) The Australian Electoral Commission has requested social media giants Facebook and Twitter take down unauthorised political advertising from an anti-Labor .

Hyundai Motor Group introduces industry-first smartphone-based EV performance control technology; blockchain

(Source: Green Car Congress) By developing paradigm-shifting mobility technology like this one, we will continue to strive to improve user experience for electric vehicles customized to .

Tesla investigating video of parked Model S exploding in Shanghai

(Source: Reuters) SHANGHAI (Reuters) – U.S. electric vehicle (EV) maker Tesla Inc on Monday said it has sent a team to investigate a video on Chinese social media which ..

Pinterest and Instagram beat Facebook for mobile clothes shopping sales

(Source: Netimperative) The global analysis by Nosto, the ecommerce personalisation and retail AI platform, tracked the source of mobile traffic and orders to large, enterprise online …

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BMW’s ReachNow Begins Service in China

(Source: Auto Rental News Magazine (press release) (blog)) BMW is launching its ride-hailing service in Chengdu, the capital city of the Chinese province Sichuan, as part of its premium mobility brand ReachNow

ndia wants 100% electric vehicles by 2030 but financing, infrastructure remain a challenge

(Source: Moneycontrol.com) India has made little progress in electric mobility since the announcement of the National Electric Mobility Mission Plan in 2013 aiming for over 6 million …

5 Ways to Boost Your Bottom Line This Holiday Season

eMarketer estimates that ecommerce sales during the 2016 holiday season will increase 13% over last year, accounting for 20% of the industry’s annual sales revenue. More than half of those purchases will happen via mobile devices. This eBook outlines 5 tips for taking your customer engagement strategy to the next level this holiday season, to […]

Ovum “Where Contact Centers Are Missing the Mark with Customer Care” Infographic

Today’s digital customers are engaging with companies on multiple channels from an array of devices and expect a seamless experience with fast resolution. Although businesses are fully aware of new channel trends, many are not addressing customers’ needs and top frustrations. This infographic provides a glimpse of the global insights gathered in Ovum’s research report […]

Ovum “Where Contact Centers Are Missing the Mark With Customer Care” Report

Today’s multi-device, digital customers have higher expectations for customer service and are more empowered to change providers when they are dissatisfied. As such, businesses need to do more to meet customer needs across channels and provide fast resolution to improve loyalty. This report will help companies understand the relationship between support interactions, channels, and improving […]