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Taking aim at Intel, Qualcomm launches chip for business PCs

(Source:TODAYonline )  O>, the biggest supplier of chips for mobile phones, on Thursday pushed … difference is the new Qualcomm chips will support Windows 10 Enterprise, the ..

S. Korea’s Kakao Mobility begins test carpool service app despite …

(Source: Pulse News) Kakao Mobility, a unit of South Korea’s top mobile messenger operator Kakao Corp., has launched test service of its carpool app despite strong opposition from …

Tumblr From The Adult Content Heaven To Just Another Social Media

(Source: Man’s World India (satire) (press release) (blog)) For better or for worse, unlike other popular platforms, this social media site allows adult content. Recently, the website has announced a ban on all adult content …

Samsung Launches Consumer-Grade Affordable SSDs In India: The …

(Source: MySmartPrice Gear ) The 860 QVO aims to make terabyte capacities more accessible, noted Sukesh Jain, Senior Vice President, IT and Mobile Enterprise Business, Samsung India

Andhra Govt signs MoU with KIA Motors India to promote E-mobility

(Source: Urban Transport News ) This partnership is an important step for the future of clean mobility in the expanding Indian market, which shows long-term commitment to Andhra Pradesh for its …

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ndia wants 100% electric vehicles by 2030 but financing, infrastructure remain a challenge

(Source: Moneycontrol.com) India has made little progress in electric mobility since the announcement of the National Electric Mobility Mission Plan in 2013 aiming for over 6 million …

5 Ways to Boost Your Bottom Line This Holiday Season

eMarketer estimates that ecommerce sales during the 2016 holiday season will increase 13% over last year, accounting for 20% of the industry’s annual sales revenue. More than half of those purchases will happen via mobile devices. This eBook outlines 5 tips for taking your customer engagement strategy to the next level this holiday season, to […]

Ovum “Where Contact Centers Are Missing the Mark with Customer Care” Infographic

Today’s digital customers are engaging with companies on multiple channels from an array of devices and expect a seamless experience with fast resolution. Although businesses are fully aware of new channel trends, many are not addressing customers’ needs and top frustrations. This infographic provides a glimpse of the global insights gathered in Ovum’s research report […]

Ovum “Where Contact Centers Are Missing the Mark With Customer Care” Report

Today’s multi-device, digital customers have higher expectations for customer service and are more empowered to change providers when they are dissatisfied. As such, businesses need to do more to meet customer needs across channels and provide fast resolution to improve loyalty. This report will help companies understand the relationship between support interactions, channels, and improving […]

Live Chat Performance Benchmarking Report

Looking at collective BoldChat customer data, the 3rd edition of the Live Chat Performance Benchmarks report highlights statistics related to live chat usage, including new findings related to comparisons between desktop visitors and mobile visitors. Using the aggregated metrics of thousands of customers, this report will give new and existing live chat users benchmarks in […]